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FAQs
Billing
5
When am I billed?
How are my charges calculated?
How am I billled when I change my membership level
How can I view my invoice?
What Payment Methods do you offer?
Cancellations
2
What is the cancellation policy?
How do I cancel an appointment?
Resources
2
What is the sondermind.portal.com
SonderPeeps
Calendar
7
How to use SonderCenters scheduling system
Where is my block in my calendar?
How to I see my appointments?
Will my client get a notification?
Block Scheduling - How It Works
View all 7
Locations
7
Where do I find mail?
How is supplies restocked?
How do I connect to the WiFi
What are the building hours?
Where do I send a Maintenance request?
View all 7
Community Standards
2
A member ran over their appointment time - what do i do?!
What are my expectations as a community member?
Memberships
2
How do your memberships work?
Can I cancel my membership?
General
13
What is the vision of SonderCenters?
How do I share my Feedback and/or concerns?
Do you offer subletting?
What are the upfront costs?
Can I utilize other locations?
View all 13
Community
2
What is the best way to refer a potential client to another member?
What is the Private Practice Community
Credentialing
1
Getting credentialed?
Office RnD
2
How do I add a client?
Cancellation of an appointment
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